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Help and FAQ

Answers to the common questions, and how to reach us when something goes wrong.

Report a problem

Something not working, a score that looks wrong, or an idea? Email us and say which team you play for and what you were doing when it went wrong. A screenshot helps a lot.

You can also tap Settings > Report a problem in the app.

Questions

What is Chalked?

A darts scoring app for league teams. Your scorer taps in each visit on the night, and the whole team can follow the match live, see fixtures and tables, and keep their stats for the season. It works in any phone browser.

Is it free?

Yes. Scoring your own team’s nights, fixtures, tables, cups and your own stats are free for every team. Chalked Plus is an optional extra for each player.

What do I get with Chalked Plus?

Scouting any player’s profile and history, head to head records, full scorecards for other teams’ nights, watching other teams live, and deeper stats. It’s £4.99 a player a month. Pro (£6.99, coming soon) adds a darts coach, training plans and scorecard photo upload.

My sign-in email hasn’t arrived

It can take a minute. Check your spam or junk folder and mark it “Not spam” so the next one lands in your inbox. Open the link on the same phone you asked for it on.

How do I get my team on Chalked?

Open the app, pick your division and team, and tap “I’m the captain”. Once you’re confirmed, copy the join link into your team’s WhatsApp group. Players pick their own name and you confirm each one as a player or a scorer.

I picked the wrong name or team

Ask your captain to remove the confirmation, then pick again. If your team has no captain on Chalked yet, email us.

The scoring phone died mid-game

Open the match on another phone and tap “Take over scoring”. Nothing scored so far is lost.

I entered a score wrong

The scorer can undo the last visit during a leg. For a finished night, ask your captain to correct it, or email us.

What if the signal drops in the pub?

Keep scoring. Scores are kept on the phone and sent as soon as it has signal again.

How do I put Chalked on my home screen?

iPhone: open the app in Safari, tap Share, then Add to Home Screen. Android: open it in Chrome, tap the menu, then Add to Home screen or Install app.

Is Chalked run by my league?

No. Chalked is independent. League results and tables in the app are kept by the teams who score in it, and your league’s own records are the official ones.

How do I cancel Plus?

Email [email protected] from the email you signed up with. Plus stops renewing straight away and you keep it until the end of the time you’ve paid for.

How do I delete my account?

Email [email protected] from your sign-in email and we’ll delete your account within 30 days. See the privacy notice for what that covers.